Refund and Cancellation Policy

1. Cancellations

• Free if done 24 hours before the appointment.
  
  
• If less than 24h, a minimum job fee will be charged.
  
  

2. No-Show

If the customer is not present or reachable at the scheduled time, the same minimum fee applies.

3. Refunds

Refunds will be issued:

• If service cannot be delivered due to provider error
  
  
• If service is not as described and complaint is validated
  
  

All refund requests must be made within 48 hours after service delivery.